Paweł Kurylak Tattoo Store

The following text of Terms & Conditions is available for you all the time. Please read it carefully before you register your card and shop at this online store. The online store operating at www.pawelkurylak.com is led by Pawel Kurylak, appearing in the Central Registration and Information on Business under the number 7393485391. The Customer may contact the store via email (kurylak.store@gmail.com) or via contact form.

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I General Assumptions

‍1. Regulations sets term of placing orders and sales of goods by the pawelkurylak.com internet shop.

2. Order submission is synonymous with understanding and acceptance of the shop's regulations.

3. Order submission for products with reduced prices is synonymous with understanding and acceptance of the shop's regulations.

4. All of sales contracts concluded between the Customer and pawelkurylak.com are compatible with the EU law.

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II Product Presentation

‍1. Pawelkurylak.com made efforts, so all published data and information would be free from errors and misconducts.

2. In case of incompatibility of goods with description or photography or when purchased product is damaged, the Customer should immediately inform via contact form or e-mail (kurylak.store@gmail.com).

3. Price of every product is binding from the moment of placing an order by the Customer. Store reserves a right to make changes, including changes in price, content, description and terms.

4. Store reserves a right to conduct and dismiss promotions, as well as change their conditions. Dismissing the promotion or change its conditions cannot be enacted without the involved the Customers agreement.

5. All rights to all pictures and information on pawelkurylak.com are reserved. Coping, distributing and using any contents of this website without our permission is strictly forbidden.

III Ordering Procedure

‍1. Orders are accepted exclusively by electronic means trough the pawelkurylak.com online shop, 7 days a week, 24 hours a day.

2. Orders are processed mostly on working days between 8 a.m. and 4 p.m.

3. After creating an order, the Customer will receive an e-mail with the order confirmation.

4. Creating an order is synonymous with concluding a contract of sale with pawelkurylak.com

IV Orders

‍1. The store is obliged to deliver products, which are not damaged.

2. Store might not complete the order if the purchased items are out of stock. If one (or more) of the purchased products are unavailable, the Customer will be immediately informed about it, so he could decide what to do with the order.

3. Orders are being processed till the stock lasts.

V Returns & Exchange

‍1. According to the regulations of Customer's rights the Customer have the right to cancel the contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which he acquires, or a third party other than the carrier and indicated by him acquires, a physical possession of the last good. To exercise the right to cancel, the Customer must inform the Seller of his decision to cancel the contract by a clear statement (e.g. a letter sent by post, e-mail or via contact form).

2. A statement of cancel a contract of sale can be sent via traditional, electronic mail or via contact form.

3. You can exchange wrong size of clothes. In that case please contact store via contact form or send e-mail.

4. The Seller will make the reimbursement without undue delay, and not later than 14 days after the day he receive back from the Customer any goods supplied.

5. The Customer has the right to cancel a contract of sale without any additional costs, except for:

a) supplementary costs resulting from a choice of a type of delivery other than the least expensive type of standard delivery offered by the Seller

b) costs of sending the purchased item back,

c) costs of sending the purchased item back, especially when it is impossible to send it as a regular postal parcel.

6. The Customer shall send back the goods to us without undue delay and in any event not later than 14 days from the day on which he communicate his cancellation from this contract to the Seller. The deadline is met if he send back the goods before the period of 14 days has expired.

7. The Customer is only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods. The Seller may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by the Customer.

8. The Seller is obliged to give the Customer a full refund (except for the costs mentioned in subsection no. 4) without undue delay and not later than 14 days after the day he receive back from the Customer any goods supplied. The Seller will make the reimbursement using the same means of payment as the Customer used for the initial transaction, unless he have expressly agreed otherwise; in any event, the Customer will not incur any fees as a result of the reimbursement.

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VI Guarantee and complaints

‍1. The Customer has a right to make a complaint about fulfillment ot the contract of sale as well as the contract of services provided electronically. If the Customer receives defective or damaged item, Seller will held the responsibility specified by the Civil Code paragraphs no. 556 i 5561-5563.2. Complaint form should (but it is not obligatory to start the complaint procedure) contain:

- Customer's personal data

- order number

- defect/damage description

- expected solution (exchange for non-defective item/money refund/discount/repair)

2. Complaint form containing all information mentioned above will simplify the complaint procedure.

3. Customer may send the complaint form via e-mail or traditional post.

VII Shipments

‍1. Shipping costs are always covered by the Customer.

2. Delivery costs might change in the exceptional circumstances. The Customer will be immediately informed about that. He will have a right to withdraw the contract of sale due to delivery costs change.

3. Parcels are only delivered on weekdays.

4. Orders are completed and dispatched within 3-5 business days counted from the day of receiving Customer's payment.

5. The Customer should not collect the parcel if it is damaged. The courier company employee should draw up a damage report and take the parcel back to the Seller.

VIII Payments

‍1. Customers purchasing goods at the pawelkurylak.com online shop, agree to issue a sales document, without a signature.

2. The Customer will receive an invoice or receipt as a proof of transaction.

3. It is mandatory for every Customer to check if his/her receipt or invoice is attached to product at the moment of collecting the parcel.

4. The Customer can pay using PayPal.

5. If the Store does not get the Customer's payment within 3 days counted from the day of creating the order, Seller is allowed to dissolved the contract of sale and cancel the order.

IX Final Provisions

‍1. To use the services provided by pawelkurylak.com a Customer should have:

- web browser: Safari (16.6 or later), Internet Explorer (version not older than 7.0), Mozilla Firefox (version not older than 3.0), Chrome (all available versions) or Opera (version not older that 2)

- active Java Script

- e-mail address

2. This website uses cookies and recommend accepting cookies. Not accepting cookies might have a negative influence on website functionality. All information about cookies and customizing their functions in the particular web browsers are available here: www.pawelkurylak.com/privacy-policy

‍3. Promotions and discounts cannot be combined.

4. In matters not regulated in these terms, consumer rights are regulated by EU law.

5. The European Commission provides a platform for online dispute resolution (OS) which you can find at http://ec.europa.eu/consumers/odr/. To participate the store is not a dispute settlement procedure before a consumer arbitration board committed and not ready.

Delivery time and tracking informations

The store ship products to almost all EU countries and ensure quick delivery time, guarantee an insurance of the goods and a high quality of service. For all orders from EU countries we use mostly DPD courier service. The delivery time depends on the country, it can take up from 3 up to 14 business days.

After sending out your order, you will receive an e-mail with the tracking number. Sometimes tracking information won't be available immediately. This may be due to the timing of tracking-database updates by the carrier or the sophistication of a particular carrier's tracking system.

If you did not get any tracking data for your shipment, but the estimated delivery date has not yet passed, your package should still arrive on time.

Packages

The courier has to deliver your order without any damage. Couriers will ask the client for signing a delivery receipt. After that, the client can open the package and check it's content. If content of the package is damaged, the client should, in the presence of the courier, prepare a claim, which will be needed for further investigation. The shipment is wrapped in a tape with a company's logo. In a situation where the parcel is bearing marks of the interference of others (damaged tape or packaging), the buyer can refuse to accept his order. Buyer should inform the store's employees about this situation. With each order store is sending a receipt or invoice.

TERMS AND CONDITIONS